Beautifully crafted cakes - handmade for you

Terms and Conditions

Delivery

All cakes are delivered in a heavy duty box for safe transportation.

The delivery charge is 50p per mile round trip (where applicable)

If collected, once the cake leaves the premises the cake is the full responsibility of the customer.

Wedding cake set up – Unless otherwise specified your cake will be delivered and set up by myself at your chosen venue at a mutually convenient time.

Once the cake has been delivered to your venue, it then becomes the responsibility of the venue.

Payment Methods

• Cash.
• Cheques or postal order made payable to L P Rogers
• Bank transfer.

Cancellation

Should you cancel your wedding cake order more than 2 weeks before completion, please note that the holding/confirmation deposit is non-refundable and any special ordered items and work already undertaken in accordance with your order is chargeable in addition. For wedding cake orders cancelled within 2 weeks of the completion date, the full balance is payable.

Balance is due when the cake is collected or delivered except in the case of wedding cakes whereby the outstanding balance must be paid at least 2 weeks prior to the wedding date.

In the case of an unavoidable event, such as a car accident or poor road conditions during delivery, Baking Chick cannot be held liable for more than the price of the cake described in the order.

In exceptional circumstances (such as a family emergency) we reserve the right to cancel a cake at any time. No charges will be made, and all money paid will be refunded but no compensation will be payable should this occur.

Additional Costs

Any work required outwith the initial agreed cost will incur an additional charge. Extra work carried out due to customer fault will be charged at a higher rate.

Notice

Orders should be placed at least 4-6 weeks before the required delivery date. At least 12 weeks notice is required for wedding cakes.